Mecklenburg County, N.C

Currently serving residential customers along the Catawba River area on the west side of Charlotte, and to entrepreneurship facilities in the city.

We also provide service to the Dillehay Courts Public Housing community, and free public Wi-Fi in part of Romare Bearden Park.

We provide up to gigabit fiber or fixed wireless internet to residential and business customers throughout the Carolinas.

While the market is not available for general sign-up, we are taking requests on an individual case basis.

Join the Waitlist

How it Works

Step 1

Site Survey

An Open Broadband engineer will perform a site evaluation to determine if your residence is a candidate for service. If your home is serviceable the engineer will let you know what packages and speeds are available.

Step 2

Installation

An Open Broadband installation technician will come to your home to determine the best location for optimal signal and speed. Installation of the high speed fixed wireless antenna will take approximately 1-3 hours.

Step 3

Getting Connected

After installation is complete the Open Broadband technician will setup the provided WiFi router and assist you with connecting your devices. Though we do provide home WiFi routers you may elect to configure and use your own.

Easy to understand pricing. No gimmicks.

The prices we quote customers are no surprises, no tricks, easy to understand. It is our mission to provide customers with affordable high speed broadband internet.
Home Wireless
$39
/ month starting
  • No Usage Caps
  • No Overage Charges
  • No Throttling
  • Up to 500x Faster than DSL
  • Net Neutrality Supported
  • No Bundling Required
  • 24x7 Technical Support
Join the Waitlist
Business Broadband
RQ
Request a Quote
  • No Usage Caps
  • No Overage Charges
  • No Throttling
  • Up to 500x Faster than DSL
  • Net Neutrality Supported
  • No Bundling Required
  • 24x7 Technical Support
Learn More

Frequently Asked Questions

What is Open Broadband Fixed Wireless?

Open Broadband Fixed Wireless Internet provides qualified households and small businesses with high-speed Internet service via an outdoor antenna and indoor Wi-Fi Gateway router. Our Fixed Wireless solutions utilize several different technologies to ensure the highest speed, reliability, and quality of service for our customers.

What speed does Open Broadband Fixed Wireless provide?

Open Broadband Fixed Wireless Internet will provide speeds of at least 25Mbps for downloading and at least 5Mbps for uploading. However, data speeds can vary depending upon various factors:

  • Wi-Fi isn’t as fast as a wired connection. You get the best Wi-Fi signal closest to your gateway without obstructions. Use a wired (Ethernet) connection for the best results.
  • Devices have a maximum Internet speed they can reach, and might not be as fast as your possible Internet service level (especially older devices).
  • Multiple devices sharing your Internet connection at the same time, whether wired or Wi-Fi, can reduce your Internet speed.
  • Technology used to service your location.
  • Distance from nearest servicing tower.

How can I find out if I qualify for Open Broadband Fixed Wireless service?

Check to see if we are servicing your county or town then submit a service request form or call (919) 205-5506. One of our engineers will do a pre-check on your address and if you’re in a serviceable area they will schedule an appointment to determine which packages you qualify for.

Is WiFi included with Open Broadband's Fixed Wireless internet?

Yes, you can connect multiple Wi-Fi enabled devices like laptops, smartphones and tablets to the Open Broadband Fixed Wireless Internet Wi-Fi Gateway, and up to 3 Ethernet-connected devices. Though we do offer a WiFi Gateway with our service you have the option to configure and use a WiFi gateway you provide so long as it is compatible with standard ethernet networking.

How far does the Open Broadband Fixed Wireless WiFi signal reach?

The Open Broadband Fixed Wireless Internet Wi-Fi Gateway router enables wireless networking capabilities throughout your home or business and helps to minimize wireless dead spots. This smart technology allows you to:

  • Provide high-speed Internet connections to multiple devices
  • Create safe and secure wireless networking

Does weather affect Open Broadband Fixed Wireless internet?

Open Broadband Fixed Wireless Internet relies on several different technologies to reach customer sites. Many things can affect the availability and quality of your Service, including network capacity, terrain, buildings, foliage, and weather. A professional installer will confirm sufficient signal strength at your location before installation.

What type of support is available for Open Broadband Fixed Wireless?

Open Broadband prides itself on offering local North Carolina 24×7 customer support via our call center located in Wilson, North Carolina.

What service limitations apply to Open Broadband Fixed Wireless?

Services like Web hosting or hosted services such as camera, gaming server, peer-to-peer, etc., that require static IP address are generally not supported by Open Broadband Fixed Wireless Internet. Open Broadband Fixed Wireless Internet may not be compatible with DVR/Satellite systems; please check with your provider. Static IP addresses are available on a case-by-case basis.

Join the Waitlist!

Interested in switching to Open Broadband’s Fixed Wireless internet? Submit your address to be added to our waitlist. You will receive monthly email updates with our progress and we will contact you when service is available in your neighborhood.

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