As 2020 Comes to an End We Want to Give Thanks and Wish You a Merry Christmas
We have so many things to be thankful for and wanted to list a few here. First, we want to thank our customers, thanks to you we have more than doubled in size in 2020. We also want to thank all of our partners, Craftmaster furniture for letting us use their water tank, and many others who have allowed us to use their locations for equipment. We want to thank our sponsors in Alexander County and the Alexander County EDC. We want to thank our Alexander County contractors who have tested locations, installed equipment, and responded to support issues in the county. We are very thankful that we provided Internet to over 100 homes in Alexander County in 2020. We are thankful for the churches that we have partnered with including setting up public WiFi in parking lots.
Open Broadband Service Areas
The NC map shows the counties where Open Broadband currently provides service.
Open Broadband provides service to the NC counties in Green.
New Hubs and Service Areas
Map Showing Service Area as of December 2020
Green Highlighted Area: If your address is in the green area then it is likely serviceable now.
Yellow Highlighted Area: If it is in the yellow area, it may be serviceable but we likely need a hub to reach you.
Link to the map so you can check your address.
How do I use the map to check my address?
Select the search icon next to the map name.
Begin typing your address until it appears below the text “Move map to.”
Select your address.
Look for the red dot and see if it is in a green or yellow shaded area.
Alexander County Streets with Customers
| 3rd Ave SW All Healing Springs Rd All Uphill Dr Allen Rd Apple House Ln Bebber Rd Canopy Wood Ln Carson Chapel Rd Chapman Mill Rd Coon Mountain Ln Country Rd Daniels Lumber Rd Fair Acres Ln Forest rd Fox Way Rd Golden Pond Ln Grassy Knoll Ln Hammer Rd Hayden Burke Ln Henry Watts Rd High Point Dr Ingram Farm Rd Jay Burke Rd Joe Barnes Ln Kathys Ln Keever Ln Kelsoe Hollow Ln |
Liledoun Rd Lin Adams Ln Little River Church Rd Little River Farms Rd McDuffie Ct Millersville Rd NC Hwy 16 N Ode Kerley Ln Old Wilkesboro Rd Ext Patterson Rd Peach Tree Ln Pearson Knob Ln Poole Gooden Rd Pressley Ct Robertson Dr Rocky Face Church Rd Round Top Mountain Rd Scooter Ln Shady Oak St Snoopy Dr Southern Skies Dr St Clair Rd Three Forks Ch Rd Tower Rd Wagner Rd Warren Rd York Institute Rd |
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Information About Our Local Installer and Tester
We also have a new local tester. Her name is Leslie McCrackin, we are very glad to have her join the Open Broadband team to bring high-speed Internet to more locations in Alexander County.
Looking Forward to 2021
We also want to announce that we are increasing the price for our basic high-speed Internet plan (25 Mbps) by $5, starting on January 1st to $44.99 a month. For our existing customers, we will not increase your monthly rate for six months. New customers will be charged the new rate. Our higher tear plan rates are not changing. While we never like raising prices, this small increase is necessary and it is still a highly competitive rate. As always, we have no long-term commitments for residential service.
2021 Bible Reading Plan to Share with Your Church
Many people like to follow a reading plan to read through the Bible in a year. However, it is often difficult to stick with these plans since they usually focus on one book of the Bible at a time. This plan was created to provide you with a balanced diet of the Word each week with readings from the New and Old Testament. This plan was locally created by our employee in North Carolina and has been successfully followed for the last 4 years (with some minor improvements to the plan each year). We hope that you will enjoy the plan and share the plan with your church. Link to the Bible in a Year (Themes by Day) plan, feel free to print it out and share it with everyone.
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Links to Previous Newsletters (and topics)
Map Showing Current service Area
No. 7 Sep 2020 – Discussed new service towers, public WiFi locations, and updated service area. Details were provided on how to check the map to see if your location should be serviceable and how to request a site test. Shared the results from the Alexander Count Customer Satisfaction Survey, discussed our support improvements, and current job openings. Link to September Newsletter.
No. 6 April 2020 – Three Forks Baptist Church Hub and Public WiFi, Apple House Lane Hub (Micro-PoP), first Hiddenite customers, Public WiFi in Downtown Taylorsville, Staying Connected While Apart and Being Productive at Home. Link to April Newsletter.
No. 5 Mar 2020 – How we perform a site test. Current streets with customers and focus area map. Who we hired locally. Link to Commissioners Update on Broadband. Top Questions and Answers. Photos from Alexander County Installs. Link to March Newsletter.
No. 4 Jan 2020 – Current streets with customers and focus area map. Top Questions and Answers. Energy United Poles and Vertical Assets, new local hiring. Link to January Newsletter.
No. 3 Dec. 2019 – First customers installed, December installation target area identified, Linney’s Mountain Tower Antennas Installed, and Energy United Pole form link and instructions provided. Link to December Newsletter.
No. 2 Nov. 2019 – Taylorsville Apple Festival – Marketing and Free WiFi, Alexander County Waitlist is Over 800 and Growing, and Linney’s Mountain Tower Preparation, (links to Apple festival pictures, Google Maps – Energy United Poles, current planned focus area map, and available positions). Link to November Newsletter.
No. 1 Oct. 2019 – Why we started with Linney’s Mountain Tower, Alexander County Waitlist – Over 600 locations, the process for managing residential sign-ups was described, announced that we would be providing WiFi at the Apple Festival and shared local positions. Link to October Newsletter.
